News. Mobile boarding passes not accepted. Today, more travelers are using their mobile phones to display their boarding passes, which eliminates the risk of forgetting it and offers a hassle-free and eco-friendly alternative to the paper version. Ryanair and many other airlines accept this method, but Ryanair has recently announced that some airports do not recognize mobile boarding passes as valid. Passengers flying with Ryanair, a popular low-cost airline in Italy, should therefore check the specific conditions for their destination.
While smartphones have modernized many aspects of daily life, there are still some limitations. For instance, the shift to digital identification documents is still in progress, whereas mobile payments have become quite common. Generally, digital versions of transport tickets are accepted, but it’s important not to rely solely on digital formats out of habit to avoid the risk of traveling without a valid ticket.
Ryanair has permitted digital documentation and online check-in for some time, but they have cautioned travelers that certain airports do not accept mobile phone boarding passes. Failure to comply with this requirement may prevent passengers from boarding the plane. These are the airports.
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Mobile boarding passes not accepted at these airports
As communicated by the official Ryanair website, digital boarding passes are not permitted at the airports of:
- Turkey
- Tirana (Albania)
- Morocco
For all other destinations, however, the airline allows passengers to use mobile phone boarding passes through the dedicated mobile application or as a file. The restriction on accepting digital boarding passes at certain airports is likely due to specific local regulations, as most other airports served by the company do not have the same requirement.
Meanwhile, there don’t appear to be similar bans in Turkey for flights with other companies, although it’s still advised to carefully check the boarding requirements of your chosen airline. Conversely, departures from Morocco often require a paper boarding pass.
Travellers heading to Turkey, Morocco, or the Albanian capital can still check in online and use a digital boarding pass for departure, but they must print a paper boarding pass for the return flight with Ryanair. This limitation only applies to flights departing from the mentioned airports. For outbound flights, the regulations of the departure airport apply, which typically allow the use of digital boarding passes if not specified otherwise.
What happens if you don’t have a paper boarding pass?
As clearly stated by the airline, having a paper boarding pass is essential for accessing flights departing from the mentioned airports. Without it, boarding the plane will not be possible, even if you have a digital version. Therefore, it’s important to take precautions well in advance and print your boarding pass after checking in online.
In this context, it’s worth noting that travel-related websites and communities, such as TripAdvisor, often offer helpful ideas based on reports from travellers who have faced similar situations. This can help you find locations where you can quickly print your document if needed.
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How to use your Ryanair boarding pass on your mobile phone
With the exceptions noted, airports served by Ryanair generally accept digital boarding passes for boarding. You can use the Ryanair mobile app to input your details and access your trip information, or alternatively show the PDF file downloaded from the website after completing online check-in. However, for flights departing from Morocco, Turkey, or Tirana, you’ll need to print this document for boarding.